SUBJECT:
title
Approval of a resolution authorizing the President & CEO, or his designee, to finalize and execute a contract with Spare Labs Inc. for a Demand Response Transit System solution and implementation for a base period of twenty-two (22) months with ten (10) one-year option periods in an amount not to exceed $4,201,206.
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FISCAL IMPACT:
Funding for this action is available in the FY2022 Capital Budget
STRATEGIC PLAN:
Strategic Goal Alignment:
? 1. Internal/External Customer Service Excellence ? 2. Stakeholder Engagement
? 3. Financial and Environmental Sustainability ? 4. Staff Development ? 5. Agency Growth Management
Strategic Objectives:
? 1.1 Safety & Risk ?1.2 Continuous improvement ? 1.3 Dynamic Change
?1.4 Culture of Innovation ?2.1 Be an Employer of Choice ?2.2 Organization Development
?2.3 Organization Culture ?3.1 Resource optimization ?3.2 Safety Culture
?3.3 Environmental Leadership ?4.1 Educate & Call to Action ?4.2 Build Partnerships
?4.3 Value of Transit ?4.4 Project Connect
EXPLANATION OF STRATEGIC ALIGNMENT: Capital Metro's MetroAccess demand response transit systems are beyond their useful lifecycle for operating and maintaining service. As part of the State of Good Repair program, it is imperative to replace these mission-critical systems that are at the end of their useful life. These existing systems also do not have the feature rich and up-to-date technology available in more modern demand response transit systems to provide internal and external customer service excellence. The implementation of the replacement demand response transit systems will provide continuous improvement for MetroAccess operations staff and customers.
BUSINESS CASE: Capital Metro currently uses Trapeze demand response systems for the operations of the MetroAccess ser...
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