SUBJECT:
title
Approval of a resolution authorizing the President & CEO, or her designee, to finalize and execute a contract with Message Point Media LLC for Dynamic Message Signs (DMS) Retrofit and additional signs for a base period of one (1) year and four (4) one-year option periods in an amount not to exceed $4,139,452.
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FISCAL IMPACT:
Funding for this action is available in the FY2024 Capital Budget
STRATEGIC PLAN:
Strategic Goal Alignment:
? 1. Customer ? 2. Community
? 3. Workforce ? 4. Organizational Effectiveness
Strategic Objectives:
? 1.1 Safe & Reliable Service ?1.2 High Quality Customer Experience ? 1.3 Accessible System
? 2.1 Support Sustainable Regional Growth ? 2.2 Become a Carbon Neutral Agency
? 2.3 Responsive to Community and Customer Needs ? 2.4 Regional Leader in Transit Planning
? 3.1 Diversity of Staff ? 3.2 Employer of Choice ? 3.3 Expand Highly Skilled Workforce
? 4.1 Fiscally Responsible and Transparent ? 4.2 Culture of Safety ? 4.3 State of Good Repair
EXPLANATION OF STRATEGIC ALIGNMENT: CapMetro DMS are essential to provide customers with information on real time service information, enhanced graphics for displaying system maps or other rider information, as well as safety and public service announcements. Providing customers with this station amenity delivers high quality customer service excellence. Retrofitting the existing signs maintain the signs in a state of good repair and also improves the customer service with a more reliable system.
BUSINESS CASE: CapMetro currently provides nearly 290 DMS at various stations and stops and has experienced software stability issues with the current manufacturer and hosted backend system. CapMetro tested other sign solutions including an option to retrofit the existing CapMetro owned signs with a sign controller and backend provided by Message Point Media. This has pr...
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