SUBJECT:
title
Approval of a resolution authorizing the President & CEO, or her designee, to implement the Spring 2025 Service Changes.
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FISCAL IMPACT:
Funding for this item is available in the FY 2025 Operating Budget.
STRATEGIC PLAN:
Strategic Goal Alignment:
???? 1. Customer ??? 2. Community
Strategic Objectives:
???? 1.1 Safe & Reliable Service ???1.2 High Quality Customer Experience ??? 1.3 Accessible System
???? 2.1 Support Sustainable Regional Growth ? 2.2 Become a Carbon Neutral Agency
???? 2.3 Responsive to Community and Customer Needs ??? 2.4 Regional Leader in Transit Planning
???? 4.1 Fiscally Responsible and Transparent
EXPLANATION OF STRATEGIC ALIGNMENT: Service changes are in accordance with CapMetro's Service Standards and Guidelines (adopted June 2023). These changes are designed to meet Initiative 10: Bus Service Improvements in CapMetro's Strategic Plan, specifically 10.1 Conduct ongoing service planning to improve reliability and service quality.
BUSINESS CASE: Service changes provide CapMetro an opportunity to adjust its services to meet the needs of customers and efficiently use our resources. Service changes occur up to three times a year typically in Spring, the summer, and August to coincide with local school and university calendars.
COMMITTEE RECOMMENDATION: This item will be presented to the full board on September 23, 2024.
EXECUTIVE SUMMARY: The following is a high-level summary of the recommended service changes for Spring 2025:
* Introduce Service for CapMetro Rapid 800 Pleasant Valley and 837 Expo Center - As a priority investment under Project Connect, designated by the FTA as Small Starts project, these CapMetro Rapid lines will provide new and important transit connections for the community. Initial service levels will begin once the essential infrastructure is in place, and service and operations testing are complete, anticipated in Spring 2025. It is important to note that as the agenc...
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