SUBJECT:
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Approval of a resolution authorizing the President & CEO, or her designee, to finalize and execute a contract with Vertosoft LLC. to provide Swiftly operational & customer "real time" vehicle information and analytics tools for a base period of six (6) months with three option periods through November 30, 2027, in a total amount not to exceed $2,712,168.
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FISCAL IMPACT:
Funding for this action is available in the FY2024 Operating Budget.
STRATEGIC PLAN:
Strategic Goal Alignment:
? 1. Customer ? 2. Community
? 3. Workforce ? 4. Organizational Effectiveness
Strategic Objectives:
? 1.1 Safe & Reliable Service ?1.2 High Quality Customer Experience ? 1.3 Accessible System
? 2.1 Support Sustainable Regional Growth ? 2.2 Become a Carbon Neutral Agency
? 2.3 Responsive to Community and Customer Needs ? 2.4 Regional Leader in Transit Planning
? 3.1 Diversity of Staff ? 3.2 Employer of Choice ? 3.3 Expand Highly Skilled Workforce
? 4.1 Fiscally Responsible and Transparent ? 4.2 Culture of Safety ? 4.3 State of Good Repair
EXPLANATION OF STRATEGIC ALIGNMENT: The Swiftly system processes GPS vehicle location received every few seconds to provide accurate predictive arrivals for customer-facing systems. This system has provided a high-quality customer experience since it was first used on the CapMetro fixed-route and MetroRail fleets.
BUSINESS CASE: This system generates a real-time data feed utilizing GPS from vehicle routers providing accurate real-time vehicle location information. This has increased accuracy of the predictive arrivals for customer-facing systems, trip-planning and next departure traveler tools. Analytics tools have allowed operations to make improvements to schedules for operational efficiency and service reliability.
COMMITTEE RECOMMENDATION: This item will be presented to the full board on May 20, 2024.
EXECUTIV...
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