SUBJECT:
title
Approval of a resolution authorizing the President & CEO, or her designee, to finalize and execute a contract by utilizing the OMNIA Partners cooperative, Contract No. R240201, held by DLT Solutions, for Oracle Products and Services, to provide Oracle Managed Customer Success Services in support of our Oracle Enterprise Resource Planning (ERP) system, for a term of one (1) year, in a total amount not to exceed $973,000.
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FISCAL IMPACT:
Funding for this action is available in the FY2025 Operating Budget.
STRATEGIC PLAN:
Strategic Goal Alignment:
? 1. Customer ? 2. Community
? 3. Workforce ? 4. Organizational Effectiveness
EXPLANATION OF STRATEGIC ALIGNMENT: As part of our strategic commitment to fiscal responsibility and operational transparency, transitioning to Oracle Managed Services for our Oracle Fusion platform ensures clear visibility into service performance, and improves governance over system operations and expenditures. This move supports our long-term objective to optimize IT investments, enhance financial oversight, and deliver reliable, high-quality services that meet the evolving needs of the organization.
BUSINESS CASE: Engaging Oracle Managed Services for Oracle Fusion Applications enables CapMetro to maximize the return on Oracle Fusion investment. This strategic move aligns our support model directly with the software creator, ensuring deeper platform expertise, faster access to updates and innovations, and more seamless integration across the Oracle ecosystem. Oracle's direct oversight enhances accountability, reduces complexity in support escalations, and improves our ability to stay ahead of compliance and security standards. This shift not only strengthens service quality and system resilience but also enables our internal teams to focus more on transformation and less on day-to-day maintenance, delivering higher value to the business with greater efficiency.
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