SUBJECT:
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Approval of a resolution authorizing the President & CEO, or her designee, to implement the June 2023 Service Changes.
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FISCAL IMPACT:
Funding for this action is available in the FY2023 Operating Budget.
STRATEGIC PLAN:
Strategic Goal Alignment:
1. Customer
Strategic Objectives:
1.2 Improve system reliability and convenience
1.3 Ensure an attractive and accessible transit environment
EXPLANATION OF STRATEGIC ALIGNMENT:
Service Changes are in accordance with Capital Metro's Service Standards. These changes are designed to meet Goals 1-4 in Capital Metro's Strategic Plan:
1) Deliver the best possible customer experience,
2) Demonstrate Regional Leadership,
3) Demonstrate the value of public transportation in a dynamic community,
4) Continue to improve organizational practices and develop staff.
BUSINESS CASE:
These changes are intended to improve the overall customer experience with a focus on on-time performance through the minor modification of select services.
COMMITTEE RECOMMENDATION:
This item was presented and recommended for approval at the Operations, Planning and Safety Committee on March 8, 2023.
EXECUTIVE SUMMARY:
The June 2023 service changes continue with existing service levels with the exception of Minor adjustments as listed below:
Staff recommends the following minor changes for final approval at the March board meeting:
* Minor Schedule Adjustments - To improve on-time performance, select routes may receive minor adjustments to their schedules.
* Summer Service Adjustments - Normal transition will occur on UT routes and select trips on mainline routes to summer service levels.
* Continued Service Suspension - Express routes 981 and 987, as well as all E-bus service, will remain suspended.
* MetroRail - MetroRail on Weekdays and/or Saturdays may receive minor schedule adjustments to ensure more efficient and reliable service. In addition, planned maintena...
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