SUBJECT:
title
Approval of a resolution authorizing the President & CEO, or her designee, to finalize and execute a contract with Convergint Technologies. Inc. for maintenance and repair services by an Embedded Technician - Physical Security Technology for facility camera and access control systems for a 1 (one) year base contract, with 1 one-year option, for a total contract not to exceed amount of $692,800.
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FISCAL IMPACT:
Funding for this action is available in the FY2026 Operating Budget.
STRATEGIC PLAN:
Strategic Goal Alignment:
☒ 1. Customer ☐ 2. Community
☐ 3. Workforce ☒ 4. Organizational Effectiveness
EXPLANATION OF STRATEGIC ALIGNMENT: Equipping the CapMetro transit system and support facilities with video cameras and access control systems enhances the safety and security for customers and employees and serves as a deterrent to criminal activity. This project focuses on promoting a safe customer experience and organizational effectiveness in alignment with the CapMetro strategic plan. Maintaining video cameras and access control systems demonstrates to customers and employees that CapMetro is deploying the resources necessary to mitigate risk and continually improve safety and security. Video cameras add business value by providing real time and recorded information that allows CapMetro to make critical decisions to positively impact operations. This information also helps the CapMetro Operations Control Center and Public Safety Department make effective decisions that improve service efficiency and customer experience. This project also aligns with the objectives of maintaining a culture of safety and adhering to a state of good repair.
BUSINESS CASE: Over the past seven years CapMetro has continually added video systems and access control systems. These additional assets were needed to support operations like equipping all CapMetro Rapid stations with video, installing access control systems in new buildings, and equipping the Expo and Pleasant Valley CapMetro Rapid Park and Rides with video. The day-to-day maintenance that is needed for these systems has surpassed the ability of CapMetro staff to keep up. To prevent down time that could negatively impact the effectiveness of these critical systems, additional maintenance resources are needed. It was determined that an Embedded Technician (a dedicated contractor technician) is the most effective way to maintain these systems. The Embedded Technician services are for 40 hours every week. Logistics and equipment such as vehicles, tools, and parts will be provided by the contractor. The Embedded Technician will ensure that CapMetro does not have to wait for service calls or suffer downtimes for critical equipment failures. The other benefit of contracting this service is the cost savings in overhead cost such as personnel management, tools, and fuel.
COMMITTEE RECOMMENDATION: This item will be presented to the full board on May 18, 2026.
EXECUTIVE SUMMARY: CapMetro serves thousands of customers daily who use our Service. CapMetro maintains numerous facilities critical to supporting transit operations. The timely operation of the CapMetro system, and safety and security of our customers and employees is a priority. The video and access control systems provide real-time information to maintain safe efficient operations and facilities. The contracted Embedded Technician will be responsible for maintaining, repairing, replacing, installing, testing, and cleaning all equipment associated with the video and access control systems inside and outside of the facilities. CapMetro strives to enhance the benefits of the video and access control systems by ensuring all equipment is in a state of good repair and downtime is minimized when normal wear and tear causes failures.
SBE PARTICIPATION: A 0% SBE goal was assigned to this procurement, which did not include subcontract opportunities.
PROCUREMENT: CapMetro will utilize the Sourcewell cooperative, Contract No. 121024, held by Convergint Technologies, Inc. for Facility Security Systems, Equipment, Software and Related Services, to provide CapMetro with an embedded technician for maintenance and repair of facility camera and access control systems.
Sourcewell awarded contracts are made available for use by CapMetro via Title 7, Intergovernmental Relations Chapter 791, Interlocal Cooperation Contracts and the Texas Interlocal Cooperation Act. Purchases made using Sourcewell contracts satisfy otherwise applicable competitive bidding requirements.
Convergint Technologies pricing for the embedded technician was determined to be fair and reasonable by the Sourcewell organization during its solicitation and award process. The contract is a fixed price contract in the following not to exceed amount for one (1) base year from notice to proceed with one (1) option year:
|
DESCRIPTION |
NOT TO EXCEED |
|
Base Year Embedded Physical Security Systems Technician |
$341,200. |
|
Option Year Embedded Physical Security Systems Technician |
$351,600. |
|
Grand Total Base and Option Year Inclusive: |
$692,800 |
RESPONSIBLE DEPARTMENT: Public Safety and Emergency Management.
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RESOLUTION
OF THE
CAPITAL METROPOLITAN TRANSPORTATION AUTHORITY
BOARD OF DIRECTORS
STATE OF TEXAS
COUNTY OF TRAVIS
AI-2025-1701
WHEREAS, the Capital Metropolitan Transportation Authority Board of Directors and CapMetro Management endeavor to ensure the safety and security of employees and customers; and
WHEREAS, the Capital Metropolitan Transportation Authority Board of Directors and CapMetro Management recognize the need to contract the services of an Embedded Technician to repair and maintain the physical security technology systems.
NOW, THEREFORE, BE IT RESOLVED by the Capital Metropolitan Transportation Authority Board of Directors that the President & CEO, or her designee, is authorized to finalize and execute a contract with Convergent Technologies for Embedded Technician Physical Security Technology services for a 1 (one) year base contract, with 1 one-year option, for a total contract not to exceed amount of $692,800.
____________________ Date: ____________________
Secretary of the Board
Becki Ross