SUBJECT:
title
Approval of a resolution authorizing the Interim President & CEO, or their designee, to finalize and execute a contract with ETC Institute to conduct an Origin and Destination Survey in an amount not to exceed $699,476.
end
FISCAL IMPACT:
Funding for this action is available in the FY2023 Operating Budget
STRATEGIC PLAN:
Strategic Goal Alignment:
☒ 1. Customer ☒ 2. Community
☐ 3. Workforce ☐ 4. Organizational Effectiveness
Strategic Objectives:
☐ 1.1 Safe & Reliable Service ☒1.2 High Quality Customer Experience ☐ 1.3 Accessible System
☐ 2.1 Support Sustainable Regional Growth ☐ 2.2 Become a Carbon Neutral Agency
☒ 2.3 Responsive to Community and Customer Needs ☐ 2.4 Regional Leader in Transit Planning
☐ 3.1 Diversity of Staff ☐ 3.2 Employer of Choice ☐ 3.3 Expand Highly Skilled Workforce
☐ 4.1 Fiscally Responsible and Transparent ☐ 4.2 Culture of Safety ☐ 4.3 State of Good Repair
EXPLANATION OF STRATEGIC ALIGNMENT: The on-board origin and destination survey will assist in providing a high-quality customer experience and be responsive to the community and customer needs by better aligning our services with the travel patterns of our patrons.
BUSINESS CASE: CapMetro conducts origin and destinations studies every 5 years and the previous fully complete study was done in 2015. The survey in Spring 2020 was to give CapMetro a new baseline rider profile post-CapRemap (2018 system service overhaul) but was soon halted due to the pandemic. With ridership levels stabilizing, it is time to conduct the survey and obtain that baseline prior to new MetroRapid services coming online later in 2023. These surveys are also required to meet certain federal reporting requirements.
COMMITTEE RECOMMENDATION: This item was presented and recommended for approval by the Operations, Planning and Safety Committee on August 15, 2022.
EXECUTIVE SUMMARY: The purpose of the on-board origin and destination survey is to gather updated travel behavior and demographic data from transit users which are comprised of all rail and bus fixed route users, as well as on-demand users in and around the CapMetro service area. This includes Metro Bus, Commuter Bus, Rapid Bus, Commuter Rail, Pickup On-demand, and Round Rock Out of Service area routes. The data will be used to: (1) compile statistically accurate information about transit customers and how they use the transit system; (2) produce reliable linked origin and destination data needed for short and long-range planning activities including travel demand forecasting and regional data modeling; (3) assess changes in trip characteristics and ridership profiles of transit passengers by comparing the 2023 origin and destination study results with previous survey results (2015 and, if possible, any collected data from the initial 2020 survey that can be used); and (4) meet Title VI requirements per latest Federal Transit Administration (FTA) guidance. The contractor will be responsible for developing the survey instrument and sampling plan, hiring temporary staff to collect data, managing the collection of data through onboard interviews, and compiling a summary and details of findings in a final report. The contractor will be using the latest technology for on-board data collection using tablet devices and be able to quality check in near real-time.
DBE/SBE PARTICIPATION: The contractor will exceed the goal utilizing the following SBE contractors. The goal is 16%.
ANIX Inc. Asian/Female 8%
Los Angeles, CA
SBE Certfication Confirmed
Services- Provide Data Collection Staff
Stat Team, Inc. Caucasian/Female 8%
Austin, TX
SBE Certfication Confirmed
Services- Supply Staff to Conduct Surveys
PROCUREMENT: On April 20, 2022, a Request for Proposal was issued and formally advertised for the performance of an Origin and Destination survey to gather updated travel behavior and demographics data from transit users. By the closing date of May 31, 2002, three (3) proposals were received. The evaluation team used the following factors in their evaluation of proposals: 1) The offeror’s demonstrated relevant work experience/technical background and capabilities of the firm as a whole, as well as project personnel, on projects of a similar size, scope, and complexity of nature; 2) The offeror’s demonstrated understanding of the project undertaking, the proposed plan for the performance of the work (including quality of work plan) and the technical approach (including methodology) proposed by the offeror; and 3) The offeror’s demonstrated past performance on projects of this scope and nature. The proposal from ETC Institute was determined to be the best value to the Authority, price and other factors considered. The term of the contract is one (1) year from the Notice to Proceed (NTP) for an amount of $699,475.23.
RESPONSIBLE DEPARTMENT: Planning Department
body
RESOLUTION
OF THE
CAPITAL METROPOLITAN TRANSPORTATION AUTHORITY
BOARD OF DIRECTORS
STATE OF TEXAS
COUNTY OF TRAVIS
AI-2022-500
WHEREAS, the Board of Directors and CapMetro management desire to provide quality public transportation services to the Austin metropolitan area which will be enhanced by conducting the on-board origin and destination survey and using the resulting data to efficiently plan routes and services.
NOW, THEREFORE, BE IT RESOLVED by the Capital Metropolitan Transportation Authority Board of Directors that the Interim President & CEO, or their designee, is authorized to finalize and execute a contract with ETC Institute to conduct an Origin and Destination Survey in an amount not to exceed $699,476.
____________________ Date: ____________________
Secretary of the Board
Leslie Pool