SUBJECT:
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Approval of a resolution authorizing the President & CEO, or her designee, to implement the Spring 2025 Service Changes.
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FISCAL IMPACT:
Funding for this item is available in the FY 2025 Operating Budget.
STRATEGIC PLAN:
Strategic Goal Alignment:
☒ 1. Customer ☒ 2. Community
Strategic Objectives:
☒ 1.1 Safe & Reliable Service ☒1.2 High Quality Customer Experience ☒ 1.3 Accessible System
☒ 2.1 Support Sustainable Regional Growth ☒ 2.2 Become a Carbon Neutral Agency
☒ 2.3 Responsive to Community and Customer Needs ☒ 2.4 Regional Leader in Transit Planning
☒ 4.1 Fiscally Responsible and Transparent
EXPLANATION OF STRATEGIC ALIGNMENT: Service changes are in accordance with CapMetro’s Service Standards and Guidelines (adopted June 2023). These changes are designed to meet Initiative 10: Bus Service Improvements in CapMetro’s Strategic Plan, specifically 10.1 Conduct ongoing service planning to improve reliability and service quality.
BUSINESS CASE: Service changes provide CapMetro an opportunity to adjust its services to meet the needs of customers and efficiently use our resources. Service changes occur up to three times a year typically in Spring, the summer, and August to coincide with local school and university calendars.
COMMITTEE RECOMMENDATION: This item will be presented to the full board on September 23, 2024.
EXECUTIVE SUMMARY: The following is a high-level summary of the recommended service changes for Spring 2025:
• Introduce Service for CapMetro Rapid 800 Pleasant Valley and 837 Expo Center - As a priority investment under Project Connect, designated by the FTA as Small Starts project, these CapMetro Rapid lines will provide new and important transit connections for the community. Initial service levels will begin once the essential infrastructure is in place, and service and operations testing are complete, anticipated in Spring 2025. It is important to note that as the agency introduces the new CapMetro Rapid lines, customers should expect further enhancements beyond the initial launch. The initial service is an opportunity for our customers to become accustomed to the new lines, as part of their daily travel routine while operational review continues of it service with potentially concurrent testing of additional new vehicles, any associated infrastructure and construction of the end of the line facilities with charging infrastructure. When service comes online in Spring 2025, CapMetro will still be in the process of building the infrastructure for some stops along the routes and the new Park & Rides. As these are built, customers may be asked to use nearby existing/temporary local stops or new end points to access service. If there are concerns during the initial service and operations testing, the agency may adjust the implementation timeline to ensure customer reliability and safety at its discretion.
• New Pickup Zone for the Decker and Colony Park Area - A new Pickup service zone for the Decker and Colony Park areas in Northeast Austin will provide increased access to the bus network, key grocery, medical, and residential destinations and serve as a first-last mile connection to the new Rapid 837 route.
• Minor Bus Schedule Adjustments - To improve on-time performance, select routes may receive minor adjustments to their schedules.
• Minor Rail Schedule Adjustments - Rail on Weekdays and/or Saturdays may receive minor schedule adjustments to ensure more efficient and reliable service.
DBE/SBE PARTICIPATION: Does not apply.
PROCUREMENT: Does not apply.
RESPONSIBLE DEPARTMENT: Planning and Development
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RESOLUTION
OF THE
CAPITAL METROPOLITAN TRANSPORTATION AUTHORITY
BOARD OF DIRECTORS
STATE OF TEXAS
COUNTY OF TRAVIS
AI-2024-1273
WHEREAS, the Capital Metropolitan Transportation Authority Board of Directors and CapMetro management desire to implement voter approved Project Connect System Plan including Rapid lines and Pickup zones, and
WHEREAS, CapMetro received funding for two new Rapid Lines from the Federal Transit Administration’s Small Starts Program, and
WHEREAS, the proposed introduction of new services targets a historically underserved community east of I-35 to establish additional frequent, high quality transit service, and
WHEREAS, the proposed introduction of new routes meets the major service change threshold set forth in CapMetro’s Title VI Policy, and thus service equity analyses were conducted in July 2026, as required by the Federal Transit Administration’s Title VI Circular 4702.1B, and
WHEREAS, the service equity analyses found no disparate impact to minority populations or disproportionate burden on low-income populations for Routes 800 & 837, and
WHEREAS, CapMetro desires to improve connectivity in northeast Austin by partnering with Travis County to plan and operate the Decker Pickup zone, and
WHEREAS, extensive public engagement was conducted, and a public hearing was held on September 11, 2024.
NOW, THEREFORE, BE IT RESOLVED by the Capital Metropolitan Transportation Authority Board of Directors that the President & CEO, or her designee, is authorized to implement the Spring 2025 Service Changes as described in the attached service change memo with service beginning Sunday, January 12, 2025.
____________________ Date: ____________________
Secretary of the Board
Becki Ross