SUBJECT:
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Approval of a resolution authorizing the President & CEO, or her designee, to finalize and execute a contract with Convergint Technologies. Inc. for maintenance and repair services by an Embedded Technician - Physical Security Technology for facility camera and access control systems for an amount not to exceed $490,960.
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FISCAL IMPACT:
Funding for this action is available in the FY2024 Capital Budget
STRATEGIC PLAN:
Strategic Goal Alignment:
☒ 1. Customer ☐ 2. Community
☐ 3. Workforce ☒ 4. Organizational Effectiveness
Strategic Objectives:
☒ 1.1 Safe & Reliable Service ☒1.2 High Quality Customer Experience ☐ 1.3 Accessible System
☐ 2.1 Support Sustainable Regional Growth ☐ 2.2 Become a Carbon Neutral Agency
☐ 2.3 Responsive to Community and Customer Needs ☐ 2.4 Regional Leader in Transit Planning
☐ 3.1 Diversity of Staff ☐ 3.2 Employer of Choice ☐ 3.3 Expand Highly Skilled Workforce
☐ 4.1 Fiscally Responsible and Transparent ☒ 4.2 Culture of Safety ☒ 4.3 State of Good Repair
EXPLANATION OF STRATEGIC ALIGNMENT: Equipping the CapMetro transit system and support facilities with video cameras and access control systems enhances the safety and security for customers and employees and serves as a deterrent to criminal activity. This project focuses on promoting a safe customer experience, a safe workplace for employees, and organizational effectiveness in alignment with the CapMetro strategic plan. Maintaining video cameras and access control systems demonstrate to customers and employees that CapMetro is deploying the resources necessary to mitigate risk and continually improve safety and security. Video cameras add business value by providing real time and recorded information that allows CapMetro to make critical decisions to positively impact operations. This information also helps the CapMetro Operations Control Center and Public Safety Department make effective decisions that improve service efficiency and customer experience. This project also aligns with the objectives of maintaining a culture of safety and adhering to a state of good repair.
BUSINESS CASE: Over the past five years CapMetro has continually added video and access control systems throughout the system and support facilities. These additional assets are needed to support operations such as equipping all CapMetro Rapid stations with video cameras, installing access control systems in new buildings, and equipping the new Expo and Pleasant Valley CapMetro Rapid stations with video. The day-to-day maintenance that is needed for these systems has surpassed the ability of CapMetro staff to keep up. To prevent down time that could negatively impact the effectiveness of these critical systems, additional maintenance resources are needed. It was determined that an Embedded Technician (a dedicated contractor technician) is the most effective way to maintain these systems. The Embedded Technician services are for 32 hours every week. Logistics and equipment such as vehicles, tools, parts, and training will be provided by the contractor. The Embedded Technician will ensure that CapMetro does not have to wait for service calls or suffer downtimes in critical security equipment. The benefit of contracting this service is the cost savings in overhead such as personnel, tools, vehicles, training, and certification.
COMMITTEE RECOMMENDATION: This item was presented and recommended for approval at the Operations, Planning and Safety Committee meeting on March 18, 2024.
EXECUTIVE SUMMARY: CapMetro serves thousands of customers daily who use our service and maintains numerous facilities that support these transit operations. The timely operation of the CapMetro system, and safety and security of our customers and employees is a priority. The video and access control systems provide real-time information to maintain safe efficient operations and facilities. The contracted Embedded Technician will be responsible for maintaining, repairing, replacing, installing, testing, and cleaning all equipment associated with the video and access control systems inside and outside of the facilities. CapMetro strives to enhance the benefits of the video and access control systems by ensuring all equipment is in a state of good repair and downtime is minimized when normal wear and tear causes failures.
DBE/SBE PARTICIPATION: A 3% SBE goal was applied against the contract and will be tracked during the term of the contract.
PROCUREMENT: Embedded Technician Physical Security Technology contract with Convergint Technologies $490,960. (Year 1 - $241,320. Year 2 (option) - $249,640). CapMetro used the Omnia cooperative Contract R220702 held by Convergent Technologies LLC. Purchases made using Omnia contracts satisfy otherwise applicable competitive bidding requirements. Pricing for Surveillance, Security and Monitoring Technical Services was determined to be fair & reasonable by Omnia during its solicitation and award process.
RESPONSIBLE DEPARTMENT: Public Safety & Emergency Management
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RESOLUTION
OF THE
CAPITAL METROPOLITAN TRANSPORTATION AUTHORITY
BOARD OF DIRECTORS
STATE OF TEXAS
COUNTY OF TRAVIS
AI-2024-1104
WHEREAS, the Capital Metropolitan Transportation Authority Board of Directors and Capital Metro management endeavor to ensure the safety and security of employees and customers; and
WHEREAS, the Capital Metropolitan Transportation Authority Board of Directors and CapMetro management recognize the need to contract the services of an Embedded Technician to repair and maintain security technology systems.
NOW, THEREFORE, BE IT RESOLVED NOW, THEREFORE, BE IT RESOLVED that the Capital Metropolitan Transportation Authority Board of Directors authorizes the President & CEO, or her designee, to finalize and execute a contract with Convergint Technologies for Embedded Technician Physical Security Technology services for a two-year period not to exceed $490,960.
____________________ Date: ____________________
Secretary of the Board
Becki Ross