SUBJECT:
title
Approval of a resolution authorizing the President & CEO, or her designee, to finalize and execute a contract with Convergint Technologies, LLC for Genetec software license and support for a term of five (5) years in an amount not to exceed $1,452,103.
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FISCAL IMPACT:
Funding for this action is anticipated in the FY2026 Operating Budget.
STRATEGIC PLAN:
Strategic Goal Alignment:
☒ 1. Customer ☐ 2. Community
☐ 3. Workforce ☒ 4. Organizational Effectiveness
EXPLANATION OF STRATEGIC ALIGNMENT: The Genetec multi-year software license delivers a robust, integrated solution for Security Center®, supporting cameras, access control, Clearance digital evidence management, camera federation, Public Announcement systems, and other public safety tools. This license enhances CapMetro’s safety culture by enabling seamless coordination of transit-specific security operations, including real-time surveillance, access control for restricted areas, and centralized management of video feeds across dispersed transit hubs. It facilitates Clearance for efficient handling of incident investigations and compliance, while PA system integration ensures rapid emergency communication across stations and vehicles. The software license also supports public safety collaboration through camera federation, sharing critical video data with first responders, and tools like automated alerts and notifications to address transit-related risks. Designed to the scale of CapMetro’s needs, the solution aligns with CapMetro’s commitment to passenger and employee safety, offering continuous updates and technical support to adapt to evolving transit security needs and regulatory standards.
BUSINESS CASE: The Genetec multi-year cloud-based license offers a strategic, cost-effective investment to modernize and unify CapMetro’s security technology infrastructure, directly aligning with organizational goals of enhancing passenger safety, operational efficiency, and regulatory compliance. By consolidating video monitoring, access control, evidence management, PA systems, and public safety tools into a single scalable platform, the solution reduces redundant licensing costs, minimizes downtime, and streamlines maintenance. The integration of Camera Federation and real-time collaboration tools enhances situational awareness across transit networks, enabling faster incident response and data-driven decision-making to mitigate risks. Furthermore, the digital evidence management module reduces administrative burdens and accelerates investigations, safeguarding CapMetro against liability while fostering public trust. The multi-year software license structure ensures predictable budgeting, continuous access to critical software updates, and future-ready adaptability to emerging security challenges. This proactive approach not only protects assets and passengers but also reinforces CapMetro’s reputation as a safety-focused transit authority, supporting long-term operational resilience and community confidence.
COMMITTEE RECOMMENDATION: This item was presented and recommended for approval by the Operations, Planning and Safety Committee on July 16, 2025.
EXECUTIVE SUMMARY: CapMetro serves thousands of employees and customers daily who use our facilities. The safety and security of both our customers and employees is a priority. It is our responsibility to mitigate all security vulnerabilities as much as practical by ensuring that the transit system and all facilities are safe and secure. The scope of this project is to continue and enhance the software used to monitor all facility video systems, access control systems, Public Address systems, and video evidence.
DBE/SBE PARTICIPATION: A 0% SBE goal was assigned to this procurement, which did not include subcontract opportunities and was purchased through a cooperative agreement.
PROCUREMENT: CapMetro will utilize Sourcewell cooperative, Contract No. 121024-CTL, held by Convergint Technologies LLC., for Facility Technology Integration & Security System Services, to provide licensing and support for Genetec Hosted Video Management Software.
Sourcewell contracts are made available for use by Capital Metro via Title 7, Intergovernmental Relations Chapter 791, Interlocal Cooperation Contracts and The Texas Interlocal Cooperation Act. Purchases made using Sourcewell contracts satisfy otherwise applicable competitive bidding requirements.
Pricing for Genetec Hosted Video Management Software was determined to be fair and reasonable by the Sourcewell organization during its solicitation and award process. The following is Convergint Technologies pricing for a term of five (5) years from notice to proceed:
DESCRIPTION |
Lump Sum Price |
Year 1 - Genetec Hosted Video Management Software |
$273,510.11 |
Year 2 - Genetec Hosted Video Management Software |
$281,715.41 |
Year 3 - Genetec Hosted Video Management Software |
$290,166.97 |
Year 4 - Genetec Hosted Video Management Software |
$298,871.88 |
Year 5 - Genetec Hosted Video Management Software |
$307,838.04 |
Grand Total - Year 1 Through 5: |
$1,452,102.41 |
The contract is a fixed price contract.
RESPONSIBLE DEPARTMENT: Public Safety & Emergency Management
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RESOLUTION
OF THE
CAPITAL METROPOLITAN TRANSPORTATION AUTHORITY
BOARD OF DIRECTORS
STATE OF TEXAS
COUNTY OF TRAVIS
AI-2025-1542
WHEREAS, the Capital Metropolitan Transportation Authority Board of Directors and Capital Metro management endeavor to ensure the safety and security of employees and customers; and
WHEREAS, the Capital Metropolitan Transportation Authority Board of Directors and Capital Metro management recognize the need for an integrated video management system with a comprehensive set of public safety tools to ensure the safety and security of employees and customers; and
NOW, THEREFORE, BE IT RESOLVED by the Capital Metropolitan Transportation Authority Board of Directors that the President & CEO, or her designee, is authorized to finalize and execute a contract with Convergint Technologies, LLC for Genetec software license and support for a term of five (5) years in an amount not to exceed $1,452,103.
____________________ Date: ____________________
Secretary of the Board
Becki Ross