SUBJECT:
title
Approval of a resolution authorizing the President & CEO, or her designee, to finalize and execute a contract with Vertosoft LLC. for Transit traveler tools, with a base term of one (1) year and three (3) option years, in a total amount of $2,224,025 of which $370,671 is contingency.
end
FISCAL IMPACT:
Funding for this action is available in the FY2025 Operating Budget.
STRATEGIC PLAN:
Strategic Goal Alignment:
☒ 1. Customer ☐ 2. Community
☐ 3. Workforce ☐ 4. Organizational Effectiveness
Strategic Objectives:
☐ 1.1 Safe & Reliable Service ☒1.2 High Quality Customer Experience ☐ 1.3 Accessible System
☐ 2.1 Support Sustainable Regional Growth ☐ 2.2 Become a Carbon Neutral Agency
☐ 2.3 Responsive to Community and Customer Needs ☐ 2.4 Regional Leader in Transit Planning
☐ 3.1 Diversity of Staff ☐ 3.2 Employer of Choice ☐ 3.3 Expand Highly Skilled Workforce
☐ 4.1 Fiscally Responsible and Transparent ☐ 4.2 Culture of Safety ☐ 4.3 State of Good Repair
EXPLANATION OF STRATEGIC ALIGNMENT: The Transit traveler tools contract aligns directly with CapMetro’s strategic goal of customer by providing convenient, desirable, and accessible mobility options. By implementing this system, CapMetro improves the overall customer experience. Key benefits include real-time arrival information, personalized trip planning, seamless fare payment, and user-friendly interface. Additionally, the app's multilingual support and accessibility features will broaden its appeal and inclusivity. The Transit traveler tools demonstrate CapMetro’s commitment to innovation and customer satisfaction.
BUSINESS CASE: The Transit traveler tools contract aligns with CapMetro's strategic goal of providing a convenient, desirable, and accessible mobility option for the Austin community. By investing in this technology, we can enhance our service offerings and improve the overall customer experience. Transit provides real-time arrival information, personalized trip planning, and seamless fare payment options which will significantly improve the customer journey for CapMetro customers. The Transit app can provide valuable data on ridership patterns, service utilization, and customer preferences, enabling data-driven decision-making and resource allocation. By embracing this technology, CapMetro can position itself as a leader in innovative transportation solutions, fostering a more sustainable and connected Austin.
COMMITTEE RECOMMENDATION: This item will be presented to the full board on February 24, 2025.
EXECUTIVE SUMMARY: CapMetro can significantly enhance customer experience and position itself as a leader in innovative transportation solutions by using the Transit App and its website integration tools for CapMetro.org. This acquisition directly aligns with our strategic aim of providing convenient, desirable, and accessible mobility options for CapMetro customers. The Transit App offers best-in-class mobile experience with real-time arrival information, personalized trip planning, and seamless fare payment options. Additionally, website integration tools will improve CapMetro.org's functionality for trip planning and service information.
DBE/SBE PARTICIPATION: No DBE goal was assigned to this procurement which is for a software application.
PROCUREMENT: CapMetro will utilize the Texas Interlocal Purchasing System (TIPS), Contract Number 220105, held by Vertosoft, for Technology Solutions Products and Services, to provide Transit Traveler Tools Software and Support.
TIPS awarded contracts are made available for use by CapMetro via Title 7, Intergovernmental Relations Chapter 791, Interlocal Cooperation Contracts and The Texas Interlocal Cooperation Act. Purchases made using TIPS contracts satisfy otherwise applicable competitive bidding requirements.
Pricing for Transit Traveler Tools Software and Support was determined to be fair & reasonable by the TIPS organization during its solicitation and award process. The following is Vertosoft’s lump sum pricing for software and support for one (1) base year from notice to proceed with three (3) option years and 20% contingency to account for future growth:
|
Description |
Lump Sum Price |
|
Transit Traveler Tools Software and Support - Base Year 1 |
$430,000.00 |
|
Transit Traveler Tools Software and Support - Option Year 1 |
$451,500.00 |
|
Transit Traveler Tools Software and Support - Option Year 2 |
$474,075.00 |
|
Transit Traveler Tools Software and Support - Option Year 3 |
$497,778.75 |
|
Grand Total for Base and Option Years: |
$1,853,353.75 |
|
20% Contingency: |
$370,671.25 |
|
Total Board Approval Amount + Contingency |
$2,224,025.00 |
RESPONSIBLE DEPARTMENT: Information Technology
body
RESOLUTION
OF THE
CAPITAL METROPOLITAN TRANSPORTATION AUTHORITY
BOARD OF DIRECTORS
STATE OF TEXAS
COUNTY OF TRAVIS
AI-2024-1362
WHEREAS, the Capital Metropolitan Transportation Authority Board of Directors and CapMetro Management recognize modernizing traveler tools enhances customer experience.
NOW, THEREFORE, BE IT RESOLVED by the Capital Metropolitan Transportation Authority Board of Directors that the President & CEO, of her designee, is authorized to finalize and execute a contract with Vertosoft LLC. for Transit traveler tools, with a base term of one (1) year and three (3) option years, in a total amount of $2,224,025 of which $370,671 is contingency.
____________________ Date: ____________________
Secretary of the Board
Becki Ross