SUBJECT:
title
Approval of a resolution approving the August 2025 Service Change Title VI Equity Analysis and authorizing the President & CEO, or her designee, to implement the August 2025 Service Changes.
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FISCAL IMPACT:
Funding for this action is available in the FY2025 Operating Budget.
STRATEGIC PLAN:
Strategic Goal Alignment:
☒ 1. Customer ☐ 2. Community
☐ 3. Workforce ☐ 4. Organizational Effectiveness
Strategic Objectives:
☒ 1.1 Safe & Reliable Service ☒1.2 High Quality Customer Experience ☐ 1.3 Accessible System
☐ 2.1 Support Sustainable Regional Growth ☐ 2.2 Become a Carbon Neutral Agency
☐ 2.3 Responsive to Community and Customer Needs ☐ 2.4 Regional Leader in Transit Planning
☐ 3.1 Diversity of Staff ☐ 3.2 Employer of Choice ☐ 3.3 Expand Highly Skilled Workforce
☐ 4.1 Fiscally Responsible and Transparent ☐ 4.2 Culture of Safety ☐ 4.3 State of Good Repair
EXPLANATION OF STRATEGIC ALIGNMENT: Service changes are in accordance with CapMetro’s Service Standards and Guidelines (June 2023). These changes are designed to meet Initiative 10.1 in CapMetro’s Strategic Plan: Conduct ongoing service planning to improve reliability and service quality.
BUSINESS CASE: Service changes provide CapMetro an opportunity to adjust its services to meet the needs of customers and efficiently use our resources. Service changes occur up to three times a year typically in January, June, and August to coincide with local school and university calendars. In the interim months between service change implementations, CapMetro continuously seeks and invites year-round feedback from the community.
COMMITTEE RECOMMENDATION: This agenda item was presented and recommended for approval at the Operations, Planning and Safety Committee meeting on April 14, 2025.
EXECUTIVE SUMMARY: The following is a high-level summary of the proposed service changes for August 2025. Future service changes could include more substantial service adjustments and various scenario options will be considered as part of our ongoing Transit Plan 2035 <https://www.capmetro.org/transit-plan-2035> process.
• Extension of Route 483 Night Owl Riverside to the Airport - The proposed extension to the Austin Bergstrom International Airport (AUS) would improve late-night connections to the airport and the Riverside area, both of which show propensity for late-night ridership. Community feedback has demonstrated strong interest in additional airport connectivity; this extension provides a near-term opportunity to close a gap for late-night travelers, employees and customers.
• Combination of UT Shuttle Routes 670 Crossing Place and 671 North Riverside - The proposed combination would maintain full connectivity while increasing frequency. It also would remove a one-way loop with a timepoint that currently delays customers and impedes traffic flow. All existing stops would be served with consistent bidirectional service and only a minimal total travel-time adjustment. The proposed combination builds upon lessons learned from the recent successful combination of UT Shuttle Routes 640/641 and allows for potential savings and resources to improve reliability, frequency, and service delivery.
• Routine Transition to School Service Level and Minor Adjustment to the UT Shuttle Service Calendar - Typical transition to normal service levels would occur on UT Shuttle routes and select school-trips on bus routes. To increase access during UT orientation and other prerequisite activities, the transitional period between Summer and Fall would be filled in with the level provided during other transitional periods.
• Minor Bus and Rail Schedule Adjustments - To improve on-time performance, reliability and better serve customers, select routes may receive minor adjustments to their schedules and/or bus stop locations. This does not impact route locations.
The above recommendations are “Major Service Changes” as defined by CapMetro’s Title VI Policy, as two fixed-route bus routes will be combined into one route (resulting in the elimination of one route in its entirety) and the extension of Route 483 Night Owl Riverside increases its annual revenue miles by more than 25% of its current revenue miles.
Since these are Major Service Changes, CapMetro conducted a Title VI service equity analysis to analyze any Adverse Effects on Title VI protected populations, along with associated positive impacts. No Disparate Impact or Disproportionate Burden was identified for the proposed extension of Route 483 to the airport. In fact, the change will expand service for late-night customers in the Riverside area, including minority and low-income communities. The combination of UT Shuttle Routes 670 and 671 shows a potential Disparate Impact to minority populations and a Disproportionate Burden to low-income populations. However, while the combination of Routes 670 and 671 is a reduction in total revenue miles, the impact to the customer will be minimal: the extent of the impact on current customers will be an additional three (3) minutes in travel time. Full connectivity will be maintained, and all existing stops will still have service. CapMetro has considered and analyzed alternatives to determine whether those alternatives would have less of a disparate impact on the basis of race, color or national origin. CapMetro determined that the proposed change is the least discriminatory.
If approved, these changes would start on Sunday, August 17, 2025, with Night Owl adjustments occurring on Monday, August 18, 2025. The proposed changes are in accordance with CapMetro’s proposed FY 2025 operating budget.
DBE/SBE PARTICIPATION: Does not apply.
PROCUREMENT: Does not apply.
RESPONSIBLE DEPARTMENT: Planning and Development
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RESOLUTION
OF THE
CAPITAL METROPOLITAN TRANSPORTATION AUTHORITY
BOARD OF DIRECTORS
STATE OF TEXAS
COUNTY OF TRAVIS
AI-2025-1449
WHEREAS, the Capital Metropolitan Transportation Authority Board of Directors and CapMetro management desire to efficiently distribute limited resources to provide reliable service for our customers, and
WHEREAS, matching service with demand improves service to overall customers, and
WHEREAS, community feedback has demonstrated strong interest in additional airport connectivity and this extension provides an opportunity to close a gap for late-night travelers, employees and customers, and
WHEREAS, an equity analysis, required under the Federal Transit Administration’s Title VI Circular 4702.1B, identifies No Disparate Impact (minority) or Disproportionate Burden (low-income) on affected populations for the proposed extension of Route 483 Night Owl Riverside, and
WHEREAS, an equity analysis, required under the Federal Transit Administration’s Title VI Circular 4702.1B, shows a potential Disparate Impact (minority) and a Disproportionate Burden (low-income) on affected populations for the combination of UT Shuttle Routes 670 and 671, and
WHEREAS, although the combination of UT Shuttle Routes 670 and 671 is a reduction in total revenue miles, the impact to the customer will be minimal as full connectivity will be maintained, all existing stops will still have service, and frequency will be improved, and
WHEREAS, the University of Texas and CapMetro have an Interlocal Agreement to coordinate on providing transit that meets the needs of students, staff & faculty, and
WHEREAS, the UT Shuttle Route Adjustments were reviewed and approved by the UT Shuttle Bus Committee, and
WHEREAS, a public hearing was held on April 14th, 2025.
NOW, THEREFORE, BE IT RESOLVED by the Capital Metropolitan Transportation Authority Board of Directors that (1) the CapMetro Board of Director hereby approves the Title VI Service Equity Analysis in the attached document, and (2) the President & CEO, or her designee, is authorized to implement the August 2025 Service Changes described in the attached document beginning Sunday, August 17, 2025.
____________________ Date: ____________________
Secretary of the Board
Becki Ross