SUBJECT:
title
Approval of a resolution authorizing the President & CEO, or her designee, to finalize and execute a contract by utilizing the OMNIA Partners cooperative, Contract No. R240201, held by DLT Solutions, for Oracle Products and Services, to provide Oracle Managed Customer Success Services in support of our Oracle Enterprise Resource Planning (ERP) system, for a term of one (1) year, in a total amount not to exceed $973,000.
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FISCAL IMPACT:
Funding for this action is available in the FY2025 Operating Budget.
STRATEGIC PLAN:
Strategic Goal Alignment:
☐ 1. Customer ☐ 2. Community
☐ 3. Workforce ☒ 4. Organizational Effectiveness
EXPLANATION OF STRATEGIC ALIGNMENT: As part of our strategic commitment to fiscal responsibility and operational transparency, transitioning to Oracle Managed Services for our Oracle Fusion platform ensures clear visibility into service performance, and improves governance over system operations and expenditures. This move supports our long-term objective to optimize IT investments, enhance financial oversight, and deliver reliable, high-quality services that meet the evolving needs of the organization.
BUSINESS CASE: Engaging Oracle Managed Services for Oracle Fusion Applications enables CapMetro to maximize the return on Oracle Fusion investment. This strategic move aligns our support model directly with the software creator, ensuring deeper platform expertise, faster access to updates and innovations, and more seamless integration across the Oracle ecosystem. Oracle’s direct oversight enhances accountability, reduces complexity in support escalations, and improves our ability to stay ahead of compliance and security standards. This shift not only strengthens service quality and system resilience but also enables our internal teams to focus more on transformation and less on day-to-day maintenance, delivering higher value to the business with greater efficiency.
COMMITTEE RECOMMENDATION: The item was presented and recommended for approval by the Finance, Audit & Administration Committee on June 11th, 2025.
EXECUTIVE SUMMARY: CapMetro has successfully implemented multiple modules across Financial Management, Human Capital Management, and Payroll within Oracle Fusion. To ensure ongoing business continuity, optimal system performance, and proactive support, CapMetro is planning to transition its application support to Oracle Managed Services. This move aims to leverage Oracle’s deep platform expertise, streamline issue resolution, and enhance the long-term value and reliability of the Fusion environment.
DBE/SBE PARTICIPATION: A 0% DBE/SBE goal was assigned to this procurement, which did not include subcontract opportunities and was purchased through a cooperative purchasing agreement.
PROCUREMENT: CapMetro will utilize the OMNIA Partners cooperative, Contract No. R240201, held by DLT Solutions for Oracle Products and Services, to provide Oracle Managed Customer Success Services in support of our Oracle Enterprise Resource Planning (ERP) system.
OMNIA Partners awarded contracts are made available for use by CapMetro via Title 7, Intergovernmental Relations Chapter 791, Interlocal Cooperation Contracts and The Texas Interlocal Cooperation Act. Purchases made using OMNIA Partners contracts satisfy otherwise applicable competitive bidding requirements.
Pricing for Oracle Managed Customer Success Services was determined to be fair & reasonable by the OMNIA Partners organization during its solicitation and award process. The following is DLT Solutions lump sum pricing for one (1) year of Oracle Managed Customer Success Services:
|
DESCRIPTION |
Lump Sum Price |
|
Oracle Managed Customer Success Services |
$973,000.00 |
The contract is a fixed price contract.
RESPONSIBLE DEPARTMENT: Information Technology
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RESOLUTION
OF THE
CAPITAL METROPOLITAN TRANSPORTATION AUTHORITY
BOARD OF DIRECTORS
STATE OF TEXAS
COUNTY OF TRAVIS
AI-2025-1494
WHEREAS, the Capital Metropolitan Transportation Authority Board of Directors (and/or CapMetro Management) recognize the importance of optimizing IT investments, enhancing financial oversight, and ensuring the long-term value and reliability of the Oracle Fusion environment; and
WHEREAS, the Capital Metropolitan Transportation Authority Board of Directors (and/or CapMetro Management) recognize the need to transition Oracle Fusion application support to Oracle Managed Services to leverage Oracle’s deep platform expertise, streamline issue resolution, maximize return on investment, and allow internal teams to focus on strategic initiatives.
NOW, THEREFORE, BE IT RESOLVED by the Capital Metropolitan Transportation Authority Board of Directors that the President & CEO, or her designee, is authorized to finalize and execute a contract by utilizing the OMNIA Partners cooperative, Contract No. R240201, held by DLT Solutions, for Oracle Products and Services, to provide Oracle Managed Customer Success Services in support of our Oracle Enterprise Resource Planning (ERP) system, for a term of one (1) year, in a total amount not to exceed $973,000.
____________________ Date: ____________________
Secretary of the Board
Becki Ross