SUBJECT:
title
Approval of a resolution authorizing the Interim President & CEO, or their designee, to modify a contract with Swiftly, Inc. for the final option period four (4) in an additional amount of $234,194 plus $250,000 contingency for a total not to exceed amount of $2,069,195.
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FISCAL IMPACT:
Funding for this action is available in the FY2023 Operating Budget
STRATEGIC PLAN:
Strategic Goal Alignment:
☒ 1. Customer ☐ 2. Community
☐ 3. Workforce ☐ 4. Organizational Effectiveness
Strategic Objectives:
☐ 1.1 Safe & Reliable Service ☒1.2 High Quality Customer Experience ☐ 1.3 Accessible System
☐ 2.1 Support Sustainable Regional Growth ☐ 2.2 Become a Carbon Neutral Agency
☐ 2.3 Responsive to Community and Customer Needs ☐ 2.4 Regional Leader in Transit Planning
☐ 3.1 Diversity of Staff ☐ 3.2 Employer of Choice ☐ 3.3 Expand Highly Skilled Workforce
☐ 4.1 Fiscally Responsible and Transparent ☐ 4.2 Culture of Safety ☐ 4.3 State of Good Repair
EXPLANATION OF STRATEGIC ALIGNMENT: The Swiftly system processes GPS vehicle location received every few seconds to provide accurate predictive arrivals for customer-facing systems. This system has provided a high-quality customer experience since it was first used on the CapMetro fixed-route and MetroRail fleets.
BUSINESS CASE: This system generates a real-time data feed utilizing GPS from vehicle routers providing accurate real-time vehicle location information. This has increased accuracy of the predictive arrivals for customer-facing systems, trip-planning and next departure traveler tools. Analytics tools have allowed operations to make improvements to schedules for operational efficiency and service reliability.
COMMITTEE RECOMMENDATION: This item will be presented to the full board on November 21, 2022.
EXECUTIVE SUMMARY: The contract modification will ensure continued operation of the Swiftly system for the fourth and final option year that goes through November 2023. Services provided under the contract include the generation of a real-time data feed, web-based dashboard and analytics tools for the measurement of key performance indicators.
DBE/SBE PARTICIPATION: Due to the nature of the solicitation a DBE/SBE goal was not established on this project.
PROCUREMENT: On November 14, 2018, Capital Metro awarded a contract to Swiftly, Inc. to provide hosted services for the generation of "real time" vehicle information and analytics tools for key performance indicators for a base period of one year with four optional one-year periods in an amount not to exceed $1,585,000. Several modifications were issued for additional features such as a pilot program for an Onboard Mobile App on 23 buses, adding Software Services including Swiftly Rider Alerts and Service Adjustments to 430 vehicles. The Onboard Mobile App was rolled out to all vehicles under a new contract with Swiftly approved at the June 27, 2022 meeting for $493,728. The requested amount of additional funds for the final option year is $234,195 plus $250,000 for contingency for a total not to exceed contract amount of $2,069,195.00. Information Technology, Rail Operations, and Procurement have determined this amount to be considered fair and reasonable.
RESPONSIBLE DEPARTMENT: Information Technology
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RESOLUTION
OF THE
CAPITAL METROPOLITAN TRANSPORTATION AUTHORITY
BOARD OF DIRECTORS
STATE OF TEXAS
COUNTY OF TRAVIS
AI-2022-624
WHEREAS, the Capital Metropolitan Transportation Authority Board of Directors and Capital Metro management recognize the need to provide a high quality customer experience with CapMetro services.
NOW, THEREFORE, BE IT RESOLVED by the Capital Metropolitan Transportation Authority Board of Directors that the Interim President & CEO, or their designee, is authorized to modify a contract with Swiftly, Inc. for the final option period four (4) in an additional amount of $234,194 plus $250,000 contingency for a total not to exceed amount of $2,069,195.
____________________ Date: ____________________
Secretary of the Board
Leslie Pool